Legal
Privacy Policy
Last updated: March 2025
1. Information We Collect
We collect information you provide directly to us when you register for an account, such as your name, email address, phone number, and educational details. We also automatically collect certain usage data when you interact with our platform, including pages visited, quizzes attempted, and performance metrics.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services; personalise your learning experience; send you important updates and notifications; respond to your queries and support requests; and comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating the platform (e.g., cloud hosting, analytics). These partners are contractually bound to protect your data and use it only as directed by us.
4. Cookies
QuestionBankPro uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather analytics data. You may disable cookies via your browser settings, though some features may not function correctly as a result.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting support@questionbankpro.com.
6. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at support@questionbankpro.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact
If you have any questions about this Privacy Policy, please email us at support@questionbankpro.com.