Chapter 1

Introduction to Operations Strategy

Concept and role of Operations Strategy

medium • 1 min read

Linkage between Corporate, Business, and Operations strategies

medium • 2 min read

Hayes and Wheelwright's four-stage model

medium • 3 min read

Operations competitive dimensions (Cost, Quality, Speed, Flexibility)

medium • 4 min read

Order qualifiers and order winners

medium • 5 min read

Chapter 2

Structural and Infrastructural Decisions

Capacity strategy and timing of capacity additions

medium • 1 min read

Facility strategy and global footprints

medium • 2 min read

Technology strategy and adoption of flexible manufacturing

medium • 3 min read

Vertical integration and sourcing strategy

medium • 4 min read

Infrastructural decisions (Quality systems, Workforce organization)

medium • 5 min read

Chapter 3

Process Choice and Capability

Strategic implications of process choice

medium • 1 min read

Focused factory concept (Skinner)

medium • 2 min read

Mass customization vs Mass production

medium • 3 min read

Agile manufacturing and continuous flow systems

medium • 4 min read

Developing dynamic capabilities in operations

medium • 5 min read

Chapter 4

Product-Service Innovation Strategy

Aligning operations with product life cycle

medium • 1 min read

Servitization of manufacturing

medium • 2 min read

Technology push vs Market pull innovation

medium • 3 min read

Open innovation in operations

medium • 4 min read

Time-based competition and speed-to-market

medium • 5 min read

Chapter 5

Evaluating and Executing Strategy

Strategic performance measurement systems

medium • 1 min read

Benchmarking operational performance

medium • 2 min read

Managing change in operations strategy

medium • 3 min read

Sustainability as a core operations strategy

medium • 4 min read

Risk mitigation and strategic resilience

medium • 5 min read